In order to maintain the highest quality experience for all of our clients, we enforce a $100 service charge for all appointments canceled less than 24 hours in advance. We kindly ask that you cancel your appointment online or by phone more than 24 hours in advance to avoid the cancellation fee. By booking an appointment with Balanced Beauty, you acknowledge and agree to comply with this cancellation policy. Thank you for understanding and we look forward to helping you achieve your beauty goals.